Cookie statement PriServices & affiliated websites

1. Introduction

This cookie statement applies to all websites managed by or affiliated with PriServices B.V. (hereinafter: "PriServices"), including the websites of PriOffice, PriPost, PriParcel and PriTelecom. When we speak of "we" or "us" in this statement, we are referring to PriServices B.V. and its subsidiaries.

In this statement, we explain what cookies are, which cookies we use and for what purpose, and how you can change cookie settings or delete cookies yourself.

2. What are cookies?

Cookies are small text files that are stored on your device (computer, smartphone or tablet) when you visit a website. These text files contain information that can be read by the website when you visit the site again at a later time. For example, cookies ensure that you stay logged in, or that we can keep statistics to improve our websites.

3. Why do we use cookies?

3.1 Functional cookies

These cookies are necessary for the technical operation of our websites and the ease of use. For example, they allow you to stay logged in to your account, or remember your preferences (e.g., language setting, login status).

Because functional cookies are essential, they are set by default and you cannot object to them without the website possibly no longer functioning properly.

3.2 Analytical cookies

We use analytical cookies (e.g. Google Analytics) to measure and analyse the use of our websites. For example, we can see which pages are popular, which browsers are used and how visitors navigate through the site.

If we use Google Analytics (or a similar tool) with anonymized IP addresses and the data is not shared for advertising purposes, we may do so on the basis of legitimate interest. Otherwise, we will ask you for consent on the first visit via our cookie banner.

3.3 Marketing or tracking cookies

If applicable (e.g. for retargeting or social media plugins), these cookies will only be set with your explicit consent. You can use our cookie banner to indicate whether or not you accept these marketing cookies.

Examples are cookies from Facebook Pixel, LinkedIn Insights, or other advertising platforms to be able to show targeted advertisements.

3.4 Other cookies

Sometimes additional cookies may occur, such as a chat widget (Tawk.to) or embedded videos (YouTube, Vimeo). The provider may also place cookies. We will mention this, as far as possible, in our cookie banner or in the table below.

4. Which cookies do we place exactly?

Below is an example of what a cookie table can look like. Replace or supplement with the actual cookies placed by your websites.

Cookie Type Purpose Domain Retention period
TawkConnectionTime Functional Chat session status pripost.euSession
_cf_bmFunctional Cloudflare pripost.eu1 day
_Go Analytical Google Analytics (anonymized IP) pripost.eu1 year
_ga_RW4DT8DN8YAnalytical Google Analytics (anonymized IP) pripost.eu1 year
_gcl_auAnalytical Google Analytics (anonymized IP) pripost.eu3 months
cmpiz_consent_modeFunctional Complianz cookie statement pripost.eu1 year
cmpiz_consented_servicesFunctional Complianz cookie statement pripost.eu1 year
cmplz_functionalFunctional Complianz cookie statement pripost.eu1 year
cmpiz_marketingMarketing Complianz cookie statement pripost.eu1 year
cmpiz_policy_idFunctional Complianz cookie statement pripost.eu1 year
cmpiz_preferencesFunctional Complianz cookie statement pripost.eu1 year
cmplz_statisticsFunctional Complianz cookie statement pripost.eu1 year
twk_idm_keyFunctional Chat session status pripost.euSession
twk_uuid_5bce3f67476c2f239ff589c6Analytical Chat tawk to. pripost.eu6 months
_cf_bmFunctional Cloudflare prioffice.eu1 day
_Go Marketing Google Analytics (anonymized IP) prioffice.eu1 year
_ga_9931NE5VTDMarketing Google Analytics (anonymized IP) prioffice.eu1 year
_omappvpMarketing OptinMonster prioffice.eu1 year
_omappvsMarketing OptinMonster prioffice.eu1 day
_pk_id.39034.2f98 Analytical Matomo prioffice.eu1 year
_pk_ses.39034.2f98 Analytical Matomo prioffice.eu1 day
_ga_6E5L6X0CW9Marketing Google Analytics (anonymized IP) priparcel.eu1 year
twk_uuid_5e9b331769e9320caac509efFunctional Chat session status priparcel.eu6 months
_Go Marketing Google Analytics (anonymized IP) priparcel.eu1 year
_ef_bmFunctional Cloudflare priparcel.eu1 day
twk_idm_keyFunctional Chat session status priparcel.euSession
TawkConnectionTime Functional Chat session status priparcel.euSession
_pk_ses.39773.d81c Analytical Matomo priparcel.eu1 day
_pk_id.39773.d81c Analytical Matomo priparcel.eu1 year
_Go Marketing Google Analytics (anonymized IP) pritelecom.eu1 year
_ga_B9ZDFYRKTJMarketing Google Analytics (anonymized IP) pritelecom.eu1 year
_cf_bmFunctional Cloudflare pritelecom.eu1 day
TawkConnectionTime Functional Chat session status pritelecom.euSession
twk_idm_keyFunctional Chat session status pritelecom.euSession
wp-wpml_current_language Functional Translation pritelecom.euSession
TawkConnectionTime Functional Chat session status priservices.euSession
twk_idm_keyFunctional Chat session status priservices.euSession
ct_clearanceFunctional Cloudflare priportal.eu1 year
priportal_sessionFunctional Portal session priportal.eu1 day
XSRF TOKEN Functional Portal session priportal.eu1 day

5. Consent and settings

On your first visit, we will display a cookie banner in which you can indicate which cookies you want to allow (functional, analytical, marketing). You can change this choice later:

Have you previously consented to cookies and want to change the settings? Then you can update the cookie preferences via the "Cookie Settings" link in the footer (or via your browser settings).

6. Third-party cookies

Some cookies are set by third parties when, for example, you access content from them (such as YouTube videos) or use social media integrations. We have no control over how these third parties use cookies, and please refer to the cookie and privacy statements of these parties for more information.

7. Processing of personal data

If cookies collect personal data (such as IP address), please also refer to our privacy statement for more information about how we handle your data, what your rights are and how you can contact them.

8. Changes

We may amend this cookie statement from time to time, for example if our websites or legislation changes. The most recent version can always be found on this page. At the bottom you can see when this statement was last modified.

9. Other

In the event of any conflict or discrepancy between the Dutch version of this statement and the translations into other languages, the Dutch version shall prevail.

10. Questions or complaints

Do you have any questions about this cookie statement or would you like to file a complaint? Please contact our Privacy Officer via privacy@priservices.eu or consult our privacy statement for more information. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Netherlands) or another competent supervisory authority within the EU.


End of Cookie Statement PriServices & affiliated websites

Version: 2.0

Date: 18-01-2025