This cookie statement applies to all websites managed by or affiliated with The Digital PO Box (the public website at thedigitalpobox.com and the customer portal at portal.thedigitalpobox.com).
In this statement, we explain what cookies are, which cookies we use and for what purpose, and how you can change cookie settings or delete cookies yourself.
Cookies are small text files that are stored on your device (computer, smartphone or tablet) when you visit a website. These text files contain information that can be read by the website when you visit the site again at a later time. For example, cookies ensure that you stay logged in, or that we can keep statistics to improve our websites.
These cookies are necessary for the technical operation of our websites and the ease of use. For example, they keep you logged in to your account, remember your language preference, and remember a campaign or referral link you arrived with so the correct offer is applied at signup.
Because functional cookies are essential, they are set by default and you cannot object to them without the website possibly no longer functioning properly. The large majority of the cookies we use fall into this category.
Statistics cookies would allow us to measure and analyse how our websites are used — for example which pages are popular and how visitors navigate the site.
We do not currently set any statistics cookies. If we introduce them, they will only be placed after you have given consent for the "Statistics" category via our cookie banner.
We use one marketing cookie, tdpb_gclid, to measure and attribute conversions from Google Ads campaigns (it stores the Google Click ID of the ad you clicked). This cookie is only set after you have given consent for the "Marketing" category via our cookie banner.
We do not use third-party advertising or social-media tracking cookies (such as Facebook Pixel or LinkedIn Insight).
We do not embed third-party content (such as chat widgets or embedded videos) that sets its own cookies.
The table below lists the cookies set across our websites. All cookies are first-party (set by The Digital PO Box or software running on our own domains).
| Cookie | Type | Purpose | Domain | Retention period |
|---|---|---|---|---|
| tdpb_gclid | Marketing | Stores the Google Click ID (gclid) from a Google Ads click, used to measure and attribute ad conversions. Set only with marketing consent. | thedigitalpobox.com | 90 days |
| tdpb_alias | Functional | Stores the referral/alias code you arrived with, so the matching offer can be applied during signup. | thedigitalpobox.com | 30 days |
| cmplz_functional | Functional | Complianz — stores your "functional" cookie-consent preference. | thedigitalpobox.com | 1 year |
| cmplz_statistics | Functional | Complianz — stores your "statistics" cookie-consent preference. | thedigitalpobox.com | 1 year |
| cmplz_marketing | Functional | Complianz — stores your "marketing" cookie-consent preference. | thedigitalpobox.com | 1 year |
| cmplz_preferences | Functional | Complianz — stores your "preferences" cookie-consent choice. | thedigitalpobox.com | 1 year |
| cmplz_banner-status | Functional | Complianz — records whether you have dismissed the cookie banner. | thedigitalpobox.com | 1 year |
| wp-wpml_current_language | Functional | WPML — stores your selected site language. | thedigitalpobox.com | 1 day |
| wordpress_test_cookie | Functional | WordPress — checks whether your browser accepts cookies. | thedigitalpobox.com | Session |
| PORTAL_ACCESS_TOKEN | Functional | Keeps you signed in as a customer and authorises your requests. | portal.thedigitalpobox.com | 90 days |
| PORTAL_BROWSER_TOKEN | Functional | Device/"trust this browser" token paired with your customer session. | portal.thedigitalpobox.com | 90 days |
| LOCATION_PARTNER_ACCESS_TOKEN | Functional | Keeps location partners signed in and authorises their requests. | portal.thedigitalpobox.com | 90 days |
| LOCATION_PARTNER_BROWSER_TOKEN | Functional | Device/"trust this browser" token for location-partner sessions. | portal.thedigitalpobox.com | 90 days |
| PARTNER_MANAGER_ACCESS_TOKEN | Functional | Keeps partner managers signed in and authorises their requests. | portal.thedigitalpobox.com | 90 days |
| PARTNER_MANAGER_BROWSER_TOKEN | Functional | Device/"trust this browser" token for partner-manager sessions. | portal.thedigitalpobox.com | 90 days |
| i18n_redirected | Functional | Stores your selected language so the chosen locale persists across visits. | portal.thedigitalpobox.com | 1 year |
Our content-management system also sets a small number of standard WordPress functional cookies for logged-in administrators (for login, interface preferences and content editing). These are only ever set for our own staff and are never placed on visitors or customers.
On your first visit, we display a cookie banner in which you can indicate which cookies you want to allow (functional, statistics, marketing). You can change this choice later:
Have you previously consented to cookies and want to change the settings? Then you can update the cookie preferences via the "Cookie Settings" link in the footer (or via your browser settings).
We do not set third-party cookies. Should we add third-party content in future (for example embedded videos or social-media integrations), those providers may set their own cookies; we will disclose this here and ask for consent where required.
If cookies collect personal data (such as an identifier), please also refer to our privacy statement for more information about how we handle your data, what your rights are and how you can contact us.
We may amend this cookie statement from time to time, for example if our websites or legislation changes. The most recent version can always be found on this page. At the bottom you can see when this statement was last modified.
Changes to this Cookie Statement will also be reflected in the overview available under Section 7 of our Privacy Statement, which is updated regularly.
In the event of any discrepancies between this English version and any translations, the English version shall prevail. Translations are provided for convenience only and do not create any legal obligations or rights.
Do you have any questions about this Cookie Statement or would you like to file a complaint? Please contact our Privacy Officer via [email protected] or consult our Privacy Statement for more information. You also have the right to lodge a complaint with the competent supervisory authority within the EU or the UAE.
This document forms part of The Digital PO Box Legal Framework.
Version: 1.5 / Date: 2026-06-30